CIT 189 Introduction to IT Support
Credit hours: 3
Course Level: Pre-College
Institution:Eastern New Mexico University - Roswell
Course Description: This course is designed to provide an overview of the different types of helpdesks that exist as a single point of contact for managing customers’ problems, and the varying roles and skills required within a typical helpdesk. In addition, the course will cover troubleshooting Microsoft Windows and Microsoft Office desktop applications, managing application updates and upgrades, as well as resolving folder and file issues.
Method of Instruction: Blackboard (LMS) Information on how to login will be emailed to your official college email.
Campus visits required: NO
Course Contact: Pamela Patterson
Other Considerations: NA
Available Seats by Semester for this course:
Class Start Date:Jan-14-19
Class End Date:May-10-19
Seats:0 / 5
Seats return deadline:Jan-18-2019
For Text Book information please visit ENMU-Roswell Bookstore:http://www.bkstr.com/easternnewmexicostore/home/en